Joint Press Release issued by Suntec City,
Systems@Work and consortium comprising of Gemplus
Technologies, HP Mobile e-Services Bazaar, and VISA
|Suntec City: The
First Mall In Asia To Provide For Paying Bills Via
TelePay, developed by mobile payments facilitator
Systems@Work, allows shoppers to pay for goods and
services securely and conveniently
Singapore, 18th April 2002 - Mobile
payments facilitator Systems@Work today launched TelePay at
Singapore's largest shopping mall, Suntec City. TelePay is a
unique mobile payment system that allows shoppers to pay for
their purchases easily, securely and conveniently, with just
their personal mobile phones.
TelePay is the result of the efforts of a consortium formed by
Systems@Work, Gemplus Technologies, Mobile e-Services Bazaar
of Hewlett-Packard (HP), VISA International and Suntec City.
The consortium was presented the Award of Mobile Payment
Solutions from the Infocomm Development Authority of Singapore
(IDA) under the Call for Collaboration Initiative of its Wired
With Wireless Programme in October 2001. Led by Systems@Work,
the consortium's objective is to provide Singapore with a
proven, robust, and easy-to-use mobile payments infrastructure
for consumers, businesses and the government.
Said Mr Ng Fook Sun, CEO, Systems@Work, "Systems@Work is
committed to help shape and create a mobile lifestyle.
Together with our consortium partners, we are able to
synergise best-of-breed solutions into a payment
infrastructure that is robust and easy to use. This is an
important step for the consortium towards providing a
nation-wide mobile payments system for Singapore. This project
also underscores the unique competitive offering of TeleMoney
as a solution applicable to not just the Internet but also the
Using TelePay, shoppers no longer need to present card or cash
at point of purchase. All they need is their personal mobile
phone that acts as an authentication and authorisation device.
TelePay is simple, convenient and secure to use. It links a
person's mobile phone to his or her preferred payment method
such as credit card, debit card, direct debit to bank account
and subsequently stored value.
TelePay is designed to be a cost-efficient payment
infrastructure for retailers, while providing greater
convenience to their customers. It is estimated that retailers
can save an estimated 60% of total annual terminal
infrastructure costs. In addition to direct savings in
infrastructure costs, both the retailers and customers now
have an added convenience of accessing their transaction
The system is easy to implement at low costs and causes
minimal disruption to operations as participating merchants
need only register with System@Work for a merchant account.
Devices supporting multiple payment methods, such as the HP
Jornada Pocket PC or the merchant's PC-based Point of Sales
(POS) are linked to manage TelePay transactions. The HP
Jornada's wireless capability makes it portable and enables
payment settlement to be conducted anywhere inside or outside
the shop. This brings added convenience to customers as well
as merchants. With the friendly user interface, staff are able
to learn how to operate TelePay easily.
Systems@Work is a member of HP's Mobile e-Services Bazaar, a
dynamic marketplace of solutions and technologies for emerging
mobile e-Services. Leveraging on HP's strength in providing
infrastructure support for always-on mobile e-services,
TelePay will be ported over to HP's Internet Operating
Environment (HP development software and tools which comprises
XML-based middleware products, wireless application and
distributed transactions technologies). Together with the HP
Application Server, and HP Jornada utilized as the merchant
device, HP provides complete infrastructure support for the
multi-mode payment solution.
"TelePay is a mobile e-service that will enable consumers and
businesses to derive new value from the Internet and
represents a significant step towards making the vision of a
wireless future a reality for all," said Kelvin Tan, Director,
Mobile E-Services Bazaar, Asia Pacific, Hewlett-Packard. "HP
is committed to extending its infrastructure capabilities,
information appliance leadership and mobile e-services
expertise to help partners like Systems@Work in incubating and
promoting innovative wireless applications for Singapore and
the Asia Pacific region."
The system has been under intensive technical trials for the
past three months. Today marks the start of the first phase,
where the consortium is working closely with about 50
merchants in Suntec City. The next few months will see the
consortium embarking on a whole series of marketing and
promotional activities targeted to encourage consumer sign up
and usage. The consortium feels that Suntec City is the ideal
venue due to its huge size, wide merchant mix, and its
management pro-technology approach.
Said Suntec City's CEO, Mr Wong Ah Long, "We are very pleased
to work with our partners in providing TelePay. Suntec has
over two million visitors every month. We are always happy to
introduce solutions, technology-based or otherwise, that add
value either to our tenants, or to their customers. We believe
TelePay will be one such solution."
Suntec and Systems@Work also kickstarted the next phase of
their partnership by signing an MOU to develop a non-queue
wireless parking payments service for the complex's huge car
park. Called TeleParking, the service enables visitors to
Suntec City to pay for their parking fees via their mobile
phones and possibly other mobile devices from anywhere within
Suntec City. This service saves time and the hassle of having
to look for and queue at Autopay Parking Systems. The service
is expected to launched within the next 6 months.
Besides TelePay, customers can use the same TeleMoney number
and PIN to make payments via other applications supported by
TeleMoney over multiple channels including Internet, mobile
and proximity (over-the-counter), such as TeleCab in CityCab
taxis, online ordering for photo prints via FujiFilm's Print@Fujicolor
or online payment of donations to the Rotary Club. For the
complete list of shopping experiences accepting the TeleMoney
Mobile Payments Solution, please log into
Systems@Work is a leading regional Universal Payments
Facilitator offering pervasive, user-friendly services
supported by a highly reliable and efficient infrastructure.
It was incorporated in Singapore in 1999 with the vision to
usher in a new era of secure and guaranteed e-commerce
transactions to merchants and consumers.
The company's revolutionary product TeleMoney, is the only
service available worldwide that provides consumers and
businesses with a completely secure and convenient solution
for online transactions using a GSM phone SIM card as the
electronic I.D. to authorize online payments.
CityCab Pte Ltd is a member of the DelGro Group of Companies.
It officially commenced business on 1 July 1995. CityCab
currently has about 10,000 drivers operating a fleet of over
5,000 vehicles. This includes about 170 Presido taxis and 100
MaxiCabs using Mercedes Benz vehicles. It also operates the
CityLink Direct Service.
CityCab has set new benchmarks for the taxi industry through
its innovative products and services. These include being the
first to introduce luxury taxi services, credit travelling and
a computerised card payment system. It was also the first to
launch a $20 million satellite-based computerised taxi
despatch system known as CityNet.
In its journey towards achieving business excellence, CityCab
was the first taxi operator in Singapore to receive the ISO
9002 certification in 1998. It also became a member of the
prestigious Singapore Quality Class and attained the People
Developer Standard Award by the Singapore Productivity and
Standards Board in 1999. CityCab was also certified by the
Customer Operations Performance Centre (COPC) Inc for its
quality customer contact centre operations in 2000. In the
same year, it launched Singapore's first Internet training
platform for taxi drivers - COnSULT (CityCab Online - Skills
Upgrading Through Lifelong Training) - to raise service
standards of its drivers.
CityCab aims to be the preferred company providing
personalised quality transport services to our customers
FURTHER INFORMATION CONTACT:
The Right Spin Pte Ltd
Tel: +65-6325 8171
Fax: +65-6227 2271
Mobile: +65-9742 7942
Wee Tee Jin
The Right Spin Pte Ltd
Tel: +65-6325 8170
Fax: +65-6227 2271
Mobile: +65-9119 7421